VOLTEDGE PRO SUPPORT

VOLTEDGE SUPPORT

GET IN TOUCH WITH VOLTEDGE

Support FAQ

For basic troubleshooting steps and answers to the most common questions, please visit our F.A.Q. section here.

+1 (949) 877-8911
Technical Support Hours USA:
M-F 8:30AM to 4:30PM PST.

Simply fill out the form below and submit, then a technician will contact you within 1-2 business days.

PLEASE USE THE FORM BELOW TO CONTACT VOLTEDGE

Please fill in all fields marked with an * and hit "Send To VoltEdge" to complete your request.
The VoltEdge Team will respond to your request in 1-2 business days or sooner.

VOLTEDGE FREQUENTLY ASKED QUESTIONS

Simply click the questions below to find answers to the most common support questions.

How do I adjust the Microphone level on a PS4 for my TX headset?
The Microphone stopped working on my TX headset while playing my Xbox One?
How to I get “Chat Only” audio on my TX headset when using my PS4?
Can I use my TX headset with a PC/Laptop?
Can I use my TX headset with a mobile device?
How do I use my TX headset with a PS4?
How do I use my TX headset with Xbox One?
I can't hear any sound on my TX headset?
Why do I hear some people or players echo when using a headset?
Why doesn't my talking voice playback through the TX headset?

TX70 FREQUENTLY ASKED QUESTIONS

How long is the battery life of the TX70?
How long does it take to fully charge the TX70?
Can I charge my TX70 while playing games?
What audio output(s) does the TX70 offer?
Will the TX70 work with my mobile device?
I lost my TX70 Wireless Transmitter, where can I get a replacement?
How do I enable or disable microphone monitoring on the TX70?
The TX70 Headset and Wireless Transmitter are no longer paired; how do I reconnect them?
The TX70 makes a static/pop noise on the PS4 Pro.
Why am I unable to hear my game audio on PS4?
The speaker or microphone is not loud enough.
Can I connect the TX70 to my PC/MAC?
What are the recommended settings for the TX70 when using a PC?
What are the recommended settings for the TX70 when using a MAC?
Why isn’t my wireless headset working with Nintendo Switch?
How do I connect the TX70 to my Xbox One?
Can I use the TX70 in wireless mode for Xbox One?
Is surround sound available when using the TX70 on Xbox One?

1701 Quail Street
Suite 600
Newport Beach, CA 92660
(949) 877-8900

VOLTEDGE COMMUNITY

Enter your email address to sign up and join the VoltEdge community to receive the latest news, product updates, and much more!

GET IN TOUCH WITH VOLTEDGE

Technical Support Hours USA: Monday through Friday 8:30AM to 4:30PM PST

PLEASE USE THE FORM BELOW TO CONTACT VOLTEDGE

Please fill in all fields marked with an * and hit "Send To VoltEdge" to complete your request.

The VoltEdge Team will respond to your request
in 1-2 business days or sooner.

VOLTEDGE FAQ

Simply click the questions below to find answers to the most common support questions.

How do I adjust the Microphone level on a PS4 for my TX headset?
The Microphone stopped working on my TX headset while playing my Xbox One?
How to I get “Chat Only” audio on my TX headset when using my PS4?
Can I use my TX headset with a PC/Laptop?
Can I use my TX headset with a mobile device?
How do I use my TX headset with a PS4?
How do I use my TX headset with Xbox One?
I can't hear any sound on my TX headset?
Why do I hear some people or players echo when using a headset?
Why doesn't my talking voice playback through the TX headset?

TX70 FAQ

How long is the battery life of the TX70?
How long does it take to fully charge the TX70?
Can I charge my TX70 while playing games?
What audio output(s) does the TX70 offer?
Will the TX70 work with my mobile device?
I lost my TX70 Wireless Transmitter, where can I get a replacement?
How do I enable or disable microphone monitoring on the TX70?
The TX70 Headset and Wireless Transmitter are no longer paired; how do I reconnect them?
The TX70 makes a static/pop noise on the PS4 Pro.
Why am I unable to hear my game audio on PS4?
The speaker or microphone is not loud enough.
Can I connect the TX70 to my PC/MAC?
What are the recommended settings for the TX70 when using a PC?
What are the recommended settings for the TX70 when using a MAC?
Why isn’t my wireless headset working with Nintendo Switch?
How do I connect the TX70 to my Xbox One?
Can I use the TX70 in wireless mode for Xbox One?
Is surround sound available when using the TX70 on Xbox One?

VOLTEDGE COMMUNITY

Enter your email address to sign up and join the VoltEdge community to receive the latest news, product updates, and much more!

1701 Quail Street
Suite 600
Newport Beach, CA 92660
(949) 877-8900